0113 200 7474
Rutland Lodge Medical Practice
Show Main Menu
ews & Notice
Show Side Menu
edication Review & Blood Tests
Comments and Comp
Out of Hours
Freedom of Information
Patient Advice And Liaison Service
Patient Advisory Panel
est Yorkshire Central Services Agency
How We Collect and Loo
After Your Data
Sharing Your Information
Common Health Questions
Conditions A to Z
BBC Health News
WHO gaming disorder listing a ‘moral panic’, say experts
21 Jun 2018 18:34
Experts say the WHO's decision risks "pathologising" a behaviour that is harmless for most people.
Cases of cancer in elderly to surge by 2035, report says
21 Jun 2018 01:33
By 2035 about 234,000 over-75s will get cancer each year - up from 130,000 now, a report estimates.
Cyan colour hidden ingredient in sleep
22 Jun 2018 01:15
Adding or removing the colour cyan can have an impact on sleep, according to biologists.
Stem cell match brother 'denied visa for life-saving op'
21 Jun 2018 16:18
Shirley Kordie's brother Joseph is a "perfect" stem cell match and is ready to donate.
Gosport hospital deaths: Prescribed painkillers 'shortened 456 lives'
20 Jun 2018 19:41
Relatives call for a criminal inquiry into the "unforgivable" actions at the Gosport hospital.
Drug 'reduces hearing loss' after childhood cancer treatment
21 Jun 2018 01:44
Given hours after chemotherapy, it showed promising results in children with a rare cancer.
Patients’ Rights And Practice Responsibilities
To be greeted in a friendly manner and to be treated with courtesy by everyone working at the practice.
To receive a clear explanation of and advice on your medical condition and proposed treatment.
To receive a referral for specialist medical opinion at a hospital of your choice when appropriate.
We will aim to meet all your requests within the time-frame required, but as soon as possible in every other event, especially when we are dealing with outside agencies on your behalf where we have no control over timing.
To expect us to store your medical paper records in a secure place, and to ensure that no outside parties have access to your computer records without your knowledge or permission.
To expect that your medical affairs will be kept confidential by all the staff and you can be certain that there will be no breach of confidentiality at any level of your care.
The doctors and nurses aim to see patients within 15 minutes of their appointment time but this may not always be possible. Where there is an unavoidable delay, we will try to keep you informed of the reason and the likely delay time.
The staff will make every endeavour to follow up your requests for information from third parties (such as the hospitals) but can only relay back to you the information that third parties are prepared to release.
You have a right to complain to the practice manager who will inform you of receipt of your complaint within three working days, and who will then investigate your complaint and respond to you in writing.
Patients have a responsibility to look after their own health by keeping their weight under control, taking regular exercise, keeping alcohol intake under the maximum recommended units per week and by not smoking.
We expect patients to offer practice staff the same level of courtesy and consideration as we extend to you.
We request that you arrive on time for appointments or notify us if you are likely to be late or have to cancel. If you arrive more than 20 minutes late for your appointment it may be forfeited and have to be re-booked.
We request that you be patient and understanding if another patient requires some extra time.
We request that you take responsibility for managing your own repeat prescriptions, ordering them in good time.
We request that you do not use mobile phones within the practice building; please switch off your phone or take calls outside.
We request that you keep your children under control in the waiting room, to avoid causing disturbance to other patients.
We request that if you feel you may need a little longer time – more complex problems or multiple problems - that you ask for a double appointment or prioritise and book additional appointments.
© Neighbourhood Direct Ltd 2018
Back To Top
Rutland Lodge Medical Practice
- Scott Hall Road, Leeds, LS7 3DR
Telephone 0113 200 7474
Website supplied by
Oldroyd Publishing Group
Back to top